Customer reviews of M. & A. Cars (Leeds) Limited

By Craig S on 12 August 2017 | Purchase not verified

Brilliant to deal with made us feel at ease through the whole process no pressure look at your leisure,love my new Mondeo got home to find no spare wheel went back next morning and straight away got me one no questions asked would certainly recommend.

By P C on 27 June 2017 | Purchase not verified

Went to see couple of cars before visiting M & A cars to buy a 05 Plate Vauxhall Corsa, wish I didn't bother! The car looked and drived nice, but after couple of weeks it started developing problems, which were reimbursed back. It still developed problems, for example the heater resister packing up and windscreen washers stop working. I finally got rid of the car and part - ex it for a very nice Vauxhall Mokka at a local Main dealer. If you are planning to buy a car from these people, please make sure you take a mechanic with you, and don't make sure you don't buy a lemon like I did.

Reply from M. & A. Cars (Leeds) Limited on 30/06/17

Hi, sorry to hear of your experience. After reviewing the car you bought i find it was £800 corsa and obviously a newer Mokka will be better. We did honor the first repair and never heard from you again. if you had contacted us we would have resolved the second issue with you, but as we are not mind readers we had no way of knowing there was any further issue's. Any garage is the same, if you do not inform them they cannot do anything to resolve the matter. Again sorry about your negative experience with M & A Cars (Leeds) Ltd

By steve w on 13 June 2017 | Purchase not verified

Very honest and did not rush the sale, car was as described. 5 stars

By Stuart L on 21 May 2017 | Purchase not verified

every member of the staff I dealt with were very friendly, polite and honest absolutely no pressure selling /given the keys to look around any car you wanted alone and given as much time as needed! They gave me a fair price for a trade in and sorted all tax ,5 day drive away insurance and warranty out , a pleasure to do business with. I would recommend this dealership to anyone looking to purchase a car.

By Phillip P on 21 April 2017 | Purchase not verified

Excellent service , first class people so helpful , even got full trade in price for our car and they sorted the tax out on the new one . Fantastic car at a great price and everyone was great . Highly recommend

Reply from M. & A. Cars (Leeds) Limited on 22/04/17

Thank you for taking the time out to leave a review, glad you are happy with the service you received and the car you purchased. Ps: Regards the Zafira key saga still no sign of it so had a new one made, will probably turn up now.

By Rob M on 04 April 2017 | Purchase not verified

Bought a car few weeks ago . Travelled 75 miles home and booked it in for a service locally where they identified a problem with it. Rang M&A , spoke to Marcus who said to get it fixed locally (to save me the travel) and he'd pick up the bill . Excellent service and i'm really happy with the car - well my daughter is ! Definitely would go back .. Good car, keen prices and really good customer service. Wife has her eye on one now so i can see another trip at the weekend !

By Stacie T on 27 March 2017 | Purchase not verified

Fabulous service, we travelled 2 hours to view a car that we saw online, test drove and loved the car. we had 3 months complimentary warranty. Unfortunately the car we bought encountered a problem that our local garage was unable to diagnose. we contacted the garage on a Friday afternoon,Marcus immediately offered to repair or refund. As we are 85 miles away we opted for a refund, Marcus arranged collection of the car and a full BACS refund was made the next working day (Monday) whilst the driver was present. Service was fantastic and no questions asked. Would highly recommend and would definitely use again if we lived closer! Thank you again.

By Michelle M on 08 February 2017 | Purchase not verified

Just bought a car from this garage! Can't fault these guys! Happy to help, no pressure in selling and they will give you genuine advise even if its not in their favour. Was first looking at golf at 4k but they have advised me to check the insurance cost first and they were right, I couldn't afford it. So I ended up buying a cheaper car at just under 3k. They could have sold the golf to me just to make money, but didn't. Much appreciated! Thank you! Will definitely be back!

By Mr M on 04 February 2017 | Purchase not verified

Very disappointed i phoned M&A cars (Leeds) about the purchase of a Peugeot 208 twice i asked the condition of a vehicle and explained that i was 2.5 hour drive away , both times i was told the car was "very clean" both times i specifically asked if the car had any scratched or dents before i made the journey, both times i was told no. When i arrived the there was a large graze on the back corner, the bumper was a different shade to the rest of the car and there was a poor repair on the other side of the bumper along with a small dent on the quarter panel and smaller scratches below. This was not a clean car clean car, the lies i was told cost me a 5 hour drive . Be very wary of what you are told and think twice before you travel any distance . I was offered £100 off the price of the car because of the the damage and was assured that there was somebody around the corner that would repair and spray the bumper for this , which i find very hard to believe.

By Mat D on 04 February 2017 | Purchase not verified

I had put a deposit on a 2010 Honda Jazz but was told the day before pickup that the transmission was faulty and no longer functional. The dealer considered that replacing the transmission would be too expensive and decided to refund the deposit instead. I was quite disappointed that a car needing such extensive repair was put up for sale in the first place.

Reply from M. & A. Cars (Leeds) Limited on 05/02/17

Hi, thanks for your review, i am very sorry you are disappointed but it is beyond our control. You deposited the car in the first week of January to pick up in February. We inspected the car prior to placing it on sale, you also view the car twice and test drove, further more you had a full independent mechanical inspection which was all good. When we went to the car a few days prior to collection to get serviced and cleaned the semi auto gearbox would not select first gear. We took to a very good auto gearbox specialist who said he could reset the gearbox to make it work but couldn't say how long it would take. Deeming this not an acceptable repair as this could easily have gone on the customer. After costing a full reconditioned gearbox (in excess of £1500) we took the steps to cancel the deal and sell the car for parts. When this car was up for sale we had no knowledge of this and as with any mechanical things can go wrong. We are very sorry but tried to offer alternative.